Terms & Conditions

All prices are strictly nett and may be subject to alteration without prior notice. All goods will be invoiced at the prices ruling at the time the order was received.

Delivery dates are given in good faith. Lockerkeys.Biz strives to maintain any dates given, but accepts no liability for failure to deliver by the agreed time.
Lockerkeys.Biz endeavors to deliver, by return of post to mainland UK only, 50 keys or less ordered before 12 noon on any given work day. Deliveries are charged as Lockerkeys.Biz advertised carriage prices. We do not ship outside the United Kingdom.

The vast majority of keys are cut to customer`s requirements and therefore we are generally unable to accept the return of keys that have been incorrectly ordered. In the rare cases that we will accept return of ordered keys or locks, we will levy a 20% handling fee.

Orders may be cancelled in writing, without cost, before they have been prepared and invoiced. If the order has been prepared and invoiced then cancelled orders will be treated as “returned goods”.

All claims for incorrect supply or shortages must be made in writing within ten days of invoice.

Special Orders
Orders that are specially ordered from the manufacturer on behalf of a client may not be cancelled once we have ordered the required articles.

Original manufacturer’s key blanks, codes and locking parts are used wherever possible. Lockerkeys.Biz reserves the right to substitute best quality European parts where appropriate (eg where stocks no longer exist in the UK or where imports are involved).

Conditions of Use of LockerKeys.Biz

Please read these conditions carefully before using Lock Doctor Services Ltd website LockerKeys.Biz. By using LockerKeys.Biz, you signify your agreement to be bound by these conditions. We offer a wide range of Services, and sometimes additional terms may apply. When you use a Service (for example Keys cut to a Photo, £100 Voucher or LockerKeys.Biz applications for mobile), you will also be subject to the terms, guidelines and conditions applicable.


When you use LockerKeys.Biz or send e-mails to us, you are communicating with us electronically. We will communicate with you electronically in a variety of ways, such as by e-mail, text, WhatsApp or by posting e-mail messages or communications on the website or through the other Services, such as our AMAZON or eBAY Message Centre. For contractual purposes, you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.


As part of the LockerKeys.Biz website, we will recommend features, products, and services, including third party products that might be of interest to you, identify your preferences, and personalise your experience.


All content included in or made available through LockerKeys.Biz, such as text, graphics, logos, button icons, images, audio clips, digital downloads and data compilations is the property of Lock Doctor Services Ltd or its content suppliers and is protected by copyright, authors’ rights and database right laws. The compilation of all photographs and content included in or made available through LockerKeys.Biz is the exclusive property of Lock Doctor Services Ltd and is protected by international copyright and database right laws.

You may not extract and/or re-utilise parts of the content of LockerKeys.Biz without our express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation any substantial parts of the content of LockerKeys.Biz, without our express written consent. You may also not create and/or publish your own database that features substantial parts of LockerKeys.Biz (e.g. our prices and product listings) without our express written consent.


In addition graphics, logos, page headers, button icons, scripts, and service names included in or made available through LockerKeys.Biz are trademarks or trade dress of Lock Doctor Services Ltd. LockerKeys.Biz ‘s trademarks and trade dress may not be used in connection with any product or service that is not LockerKeys.Biz ‘s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits LockerKeys.Biz. All other trademarks not owned by LockerKeys.Biz that appear in any LockerKeys.Biz Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by LockerKeys.Biz.


Subject to your compliance with these Conditions of Use and applicable Service Terms and your payment of any applicable fees, LockerKeys.Biz or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and make personal and non-commercial use of the LockerKeys.Biz. This licence does not include any resale or commercial use of LockerKeys.Biz or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of LockerKeys.Biz or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by LockerKeys.Biz. No LockerKeys.Biz Service, nor any part of any LockerKeys.Biz Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or use framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of LockerKeys.Biz without our express written consent. You may not use any meta tags or any other hidden text utilising LockerKeys.Biz ‘s names or trademarks without our express written consent.

You may not misuse the LockerKeys.Biz Services. You may use LockerKeys.Biz only as permitted by law. The licences granted by LockerKeys.Biz terminate if you do not comply with these Conditions of Use or any Service Terms.


You may need your own LockerKeys.Biz account to use certain LockerKeys.Biz Services, and you may be required to be logged into the account and have a valid payment method associated with it.

If there is a problem charging your selected payment method we may charge any other valid payment method associated with your account.

If you use LockerKeys.Biz you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorised manner. You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided. You can access your information in the Your Account section of the website. Please see our Help Page to access your personal information.

You must not use LockerKeys.Biz: (i) in any way that causes, or is likely to cause, any LockerKeys.Biz Service, or any access to it to be interrupted, damaged or impaired in any way, or (ii) for fraudulent purposes, or in connection with a criminal offence or other unlawful activity, or (iii) to cause annoyance, inconvenience or anxiety.

We reserve the right to refuse any LockerKeys.Biz Services or terminate accounts if your behaviour gives justified reason to do so. This will in particular be the case if you are in breach of applicable laws, applicable contractual provisions, our guidelines or our policies, which are all accessible on the website. Notwithstanding any such limitation or termination, you will continue to have access to content and services purchased by you up to that point.


Visitors may post reviews, comments and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. We reserve the right (but not, in the absence of a valid notice form, the obligation) to remove or edit such content. If you believe that any content on or advertised for sale on LockerKeys.Biz contains a defamatory statement, or that your intellectual property rights are being infringed by an item or information on LockerKeys.Biz, please notify us by completing and submitting the appropriate notice form and we will respond.

If you post customer reviews, comments, customer questions or answers, or other content generated by you for display on the website (including any images, video or audio, all together “content”, you grant LockerKeys.Biz (a) a non-exclusive, royalty-free licence to use, reproduce, publish, make available, translate and modify such content throughout the world (including the right to sublicense these rights to third parties) and (b) the right to use the name that you submit in connection with such content. No moral rights are transferred by this provision.

You may delete your content from public view or, where such functionality is offered, change settings so that it is only shown to people to whom you grant access.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is posted: (i) the content and material is accurate; and (ii) use of the content and material you supply does not breach any applicable policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify LockerKeys.Biz for all claims brought by a third party against LockerKeys.Biz arising out of or in connection with the content and material you supply except to the extent that any liability arises from our failure to properly remove the content when it is notified of the illegal nature of the content arising out of or on the grounds of, or originating from the content that you have communicated to us. By deleting content from public view, you withdraw your license for LockerKeys.Biz to publish and make available that content publicly.